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Return to shopShopping Information
You can use our search bar at the top of the page to search for specific products or browse through our categories.
Yes, you can create a wishlist and save products for later purchase. Simply click the “Add to Wishlist” button on any product page.
Product availability is indicated on the product page. If a product is in stock, you will see a “Add to Cart” button. If it’s out of stock, you may see a notification or the option to be notified when it’s back in stock.
Yes, you can make purchases as a guest without creating an account. However, creating an account allows you to save your shipping information, track your orders, and access exclusive offers.
Payment Information
All orders are prepaid. We accept credit cards, debit cards, netbanking and UPI through Razorpay. Cash on Delivery is not available.
Payments are processed through Razorpay on our HTTPS checkout.
Yes, you can apply a coupon code during the checkout process. Simply enter the code in the designated field.
If your payment fails and no money has been debited, you can try again or choose another available payment method. Please check your payment details before retrying.
If money has been debited but you have not received an order confirmation, check your order and payment status before paying again. Contact info@unageyourpet.com with your payment reference and order number, if available, so we can help verify the status. Reversal or refund timing depends on the payment status, bank and payment provider.
No. All orders must be paid in advance. We accept UPI, credit/debit cards and netbanking through Razorpay. Cash on Delivery is not available.
Order & Returns
Returns or replacements are considered only for unused, unopened products in their original sealed packaging, or products received damaged, leaked or incorrect. Damaged, leaked or incorrect deliveries must be reported within 48 hours with an uninterrupted, unedited unboxing video.
For an eligible return or replacement request, contact info@unageyourpet.com. Damaged, leaked or incorrect deliveries must be reported within 48 hours and require an uninterrupted, unedited unboxing video for verification.
Return shipping costs may be borne by the customer unless the return is due to an error, damage or incorrect shipment attributable to UNÆG PET. Reverse pickup may be arranged at UNÆG PET’s discretion.
Replacement requests are assessed under our Shipping, Returns & Refund Policy and are subject to eligibility and verification. We do not offer a general size or colour exchange. For an eligible request, contact info@unageyourpet.com. Damaged, leaked or incorrect deliveries must be reported within 48 hours with an uninterrupted, unedited unboxing video.
Product Information
With time, surface turnover and moisture balance can shift. This may influence comfort, texture, and how the coat presents. External care helps maintain overall condition.
Most grooming products focus on immediate surface results. UNÆG PET is designed for a more considered approach, centred on maintaining coat quality through consistent care.
Single-step products can offer temporary surface smoothness. Structured formulations allow for a more balanced approach to hydration, texture, and overall finish.
With regular use, the coat tends to feel more controlled, easier to manage, and more refined in its overall finish.
External care works progressively. With consistent use, improvements in feel, manageability, and overall coat condition develop over time.
External care is cumulative. A stable, well-maintained coat develops through repeated use rather than immediate change.
Shedding is a natural cycle. Consistent care can support coat manageability, making shedding easier to maintain.
Formulations are developed with pet-appropriate safety considerations and are designed for consistent external care routines.
Pets may respond differently to ingredients. A patch test is recommended before regular use. Discontinue use if any irritation occurs.
If a condition is diagnosed or suspected, veterinary advice should be sought before introducing any new product. UNÆG PET is intended for cosmetic care only.
No. UNÆG PET products are intended for external care and grooming only. They do not replace veterinary advice or medical attention.
Formulations are developed with topical safety in mind. They are not intended for ingestion. If excessive licking occurs, consult a veterinarian.
Usage depends on the product and your pet’s environment. UNÆG PET products are designed for regular use as directed on the label.
Occasional use may improve short-term finish. A consistent routine helps maintain a more even and manageable coat.
Yes. These formulations can be incorporated into your current routine depending on your pet’s needs.
UNÆG PET products are designed for broad suitability across different coat types. Refer to individual product guidance where needed.
Use on younger pets should follow product-specific guidance. If unsure, consult a veterinarian before use.
Human products are not formulated for pet skin, which differs in structure and sensitivity. Pet-specific formulations are recommended.
Formulations are ingredient-led rather than fragrance-led. Any scent comes from functional ingredients, not cosmetic masking.
UNÆG PET formulations use cosmetic-grade ingredients but are designed specifically for pets. If used otherwise, a patch test is recommended prior to use.
When used as directed, formulations are designed to maintain a natural coat feel without excess weight.
Yes. Environmental conditions can influence coat behaviour. Regular care helps maintain overall coat condition.
Use as directed on the product label. Application may vary based on coat length, density, and pet size.
Some products work best on a clean coat, while others can be used between grooming sessions. Refer to individual product instructions.
Store in a cool, dry place away from direct sunlight. Ensure containers are properly closed after use.
Disclaimer
For external pet use only. This product is a cosmetic grooming product and is not intended to diagnose, treat, cure, or prevent any veterinary disease or dermatological condition. Results may vary based on individual coat characteristics. Not a substitute for professional veterinary care. Discontinue use if irritation occurs.
